End User License(EULA)

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Zendacare End User License Agreement (EULA)

Last Updated: March 27, 2025

This End User License Agreement ("EULA") is a legal agreement between you ("User" or "You") and Zendacare ("Company," "We," "Us," or "Our") governing your use of the Zendacare application ("Licensed Application" or "App"). By downloading, installing, or using the Licensed Application, you agree to be bound by the terms of this EULA. If you do not agree to these terms, do not install or use the App.

1. License Grant and Restrictions

1.1 Scope of License

Zendacare grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Licensed Application strictly in accordance with this EULA and any applicable Usage Rules of the app store from which you downloaded the App.

1.2 Permitted Use

You may use the Licensed Application solely for personal, non-commercial, and lawful purposes to access Zendacare's healthcare-related services, including but not limited to appointment booking, medical record storage, and telemedicine consultations.

1.3 Restrictions

Except as expressly permitted in this EULA or by applicable law, you agree NOT to:

  • Copy, distribute, lease, license, sublicense, sell, or otherwise transfer the Licensed Application to any third party.
  • Modify, adapt, translate, reverse-engineer, decompile, or disassemble the Licensed Application, except to the extent such restrictions are expressly prohibited by applicable law.
  • Use the Licensed Application in any manner that violates any applicable laws, regulations, or third-party rights.
  • Use the Licensed Application to collect or harvest any information from other users without their consent.
  • Circumvent, disable, or interfere with security-related features of the Licensed Application.

Zendacare reserves all rights not expressly granted in this EULA.

2. Ownership and Intellectual Property

2.1 Zendacare’s Intellectual Property

The Licensed Application, including all software, content, graphics, user interfaces, trademarks, logos, and any related documentation, is owned by or licensed to Zendacare and is protected by intellectual property laws. You acknowledge and agree that you do not acquire any ownership rights in the Licensed Application.

2.2 Feedback and Suggestions

If you provide Zendacare with any feedback, suggestions, or ideas regarding the Licensed Application, you agree that Zendacare may use such feedback without any obligation to compensate you.

3. Data Collection and Privacy

3.1 Consent to Data Use

By using the Licensed Application, you agree that Zendacare may collect, store, and use certain technical, personal, and usage data as outlined in our Privacy Policy. This data may include:

  • Device information (e.g., model, operating system, and unique device identifiers).
  • App usage data (e.g., features accessed, session duration, and error logs).
  • Health-related information (if voluntarily provided by you for medical record storage or consultations).

3.2 Third-Party Services

Zendacare may integrate with third-party services for analytics, payment processing, and telemedicine. Your use of such services is subject to the terms of those third-party providers.

4. Updates and Modifications

4.1 Software Updates

Zendacare may provide updates, patches, or new versions of the Licensed Application to enhance security, fix bugs, or introduce new features. You agree that Zendacare has no obligation to provide future updates or support.

4.2 Modifications to the EULA

Zendacare reserves the right to modify this EULA at any time. If we make material changes, we will notify you through the App or via email. Continued use of the App after changes take effect constitutes your acceptance of the revised terms.

5. Termination

5.1 Termination by You

You may terminate this EULA at any time by deleting the Licensed Application from your device and ceasing all use.

5.2 Termination by Zendacare

Zendacare may terminate this EULA and revoke your license if you:

  • Violate any terms of this agreement.
  • Use the Licensed Application for fraudulent, unlawful, or abusive purposes.
  • Engage in activities that may harm Zendacare, its users, or its partners.

Upon termination, you must stop using the Licensed Application, and Zendacare may restrict or disable your access.

6. External Services and Third-Party Content

The Licensed Application may provide access to external services and third-party content, including healthcare providers, pharmacies, and payment gateways. Zendacare does not endorse or assume responsibility for the accuracy, reliability, or security of any third-party services. You acknowledge that your use of such services is at your own risk.

7. No Warranty and Disclaimer

7.1 "As-Is" Basis

THE LICENSED APPLICATION IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. ZENDACARE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

7.2 Medical Disclaimer

ZENDACARE IS NOT A MEDICAL PROVIDER AND DOES NOT OFFER MEDICAL ADVICE. ANY INFORMATION OR SERVICES PROVIDED THROUGH THE LICENSED APPLICATION ARE FOR GENERAL INFORMATIONAL PURPOSES ONLY AND SHOULD NOT REPLACE PROFESSIONAL MEDICAL ADVICE. ALWAYS CONSULT A QUALIFIED HEALTHCARE PROVIDER FOR MEDICAL CONCERNS.

8. Limitation of Liability

8.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZENDACARE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OR INABILITY TO USE THE LICENSED APPLICATION.

8.2 Cap on Liability

IN NO EVENT SHALL ZENDACARE’S TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID (IF ANY) FOR ACCESSING THE LICENSED APPLICATION IN THE PAST SIX MONTHS.

9. Compliance with Laws

You agree to comply with all applicable laws, regulations, and export control laws in your use of the Licensed Application. The Licensed Application may not be exported or used in violation of any applicable trade laws.

10. Governing Law and Dispute Resolution

This EULA shall be governed by and interpreted in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles. Any disputes arising under this EULA shall be resolved exclusively in the courts of [Your Jurisdiction].

11. Contact Information

For questions or concerns regarding this EULA, please contact:
Zendacare Support
Email: [email protected]
Website: www.zendacare.com